Privacy Policy

Last Updated: September 5, 2026

Vertex Games ("Vertex Games", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we may collect, use, store, disclose, and protect information when you visit our website, play our games, use our online services, or otherwise interact with Vertex Games.

This Privacy Policy applies to:

• Our websites and web pages
• Our video games and applications
• Online and multiplayer features provided through our games
• Customer support and communications
• Other services operated by Vertex Games that link to this Privacy Policy

By using our services, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please do not use our services.

1. ABOUT VERTEX GAMES

Vertex Games is an independent game development studio.

Our services may include video games, websites, online functionality, multiplayer features, customer support, and other related services.

For privacy-related questions or requests, you can contact us at:

Vertex Games Email: vertexgames.dev@gmail.com

Website: [WEBSITE URL]

2. INFORMATION WE COLLECT

The information we collect depends on how you interact with our services and which features you use.

We may collect information in the following categories.

2.1 INFORMATION YOU PROVIDE

Depending on the services you use, you may voluntarily provide information such as:

• Name or display name
• Email address
• Account information
• Support requests
• Feedback
• Bug reports
• Information submitted through contact forms
• Information you provide when communicating with us
• Other information you voluntarily choose to provide

We only request information that is reasonably necessary for the relevant purpose.

2.2 INFORMATION COLLECTED AUTOMATICALLY

When you use our website, games, or online services, certain information may be collected automatically, depending on the technology and services implemented.

This may include:

• IP address
• Device type
• Operating system
• Device identifiers
• Game/application version
• Language and regional settings
• Network information
• General location information derived from technical data
• Gameplay or usage information
• Connection information
• Crash reports
• Error logs
• Performance information
• Security and fraud-prevention information

The exact information collected depends on the features and technologies implemented in the applicable service.

2.3 INFORMATION FROM THIRD-PARTY SERVICES

Our games may use third-party services to provide features such as authentication, multiplayer functionality, matchmaking, online connectivity, social functionality, achievements, analytics, crash reporting, hosting, or other functionality.

When you use these features, information may be processed by the applicable third-party service provider.

The information available to us depends on the third-party service, the permissions granted, and how the relevant feature is implemented.

3. EPIC ONLINE SERVICES

Some Vertex Games products may use Epic Online Services ("EOS") to provide online functionality.

Depending on the features implemented in a particular game, EOS may support functionality such as:

• Authentication
• Multiplayer functionality
• Matchmaking
• Online connectivity
• Social functionality
• Player-related services
• Achievements
• Other online game services

When EOS is used, certain information may be processed by Epic Games and/or its service infrastructure in order to provide the relevant functionality.

The information and processing associated with Epic services may also be governed by Epic's own privacy policies, terms, and applicable documentation.

For more information about Epic's privacy practices, please review the privacy information provided by Epic Games.

Vertex Games is not owned by, sponsored by, or endorsed by Epic Games unless explicitly stated otherwise.

Epic Games and Epic Online Services are trademarks of Epic Games, Inc.

4. HOW WE USE INFORMATION

Depending on the services you use, we may use information for purposes including:

• Providing and operating our games
• Providing online and multiplayer functionality
• Providing authentication and account functionality
• Maintaining game functionality
• Processing and responding to support requests
• Responding to questions and communications
• Fixing bugs and technical problems
• Improving game stability and performance
• Understanding how our services are used
• Detecting and preventing cheating
• Detecting fraud, abuse, and unauthorized activity
• Protecting the security of our services
• Enforcing our terms and policies
• Developing and improving our games
• Communicating important service-related information
• Complying with applicable laws and legal obligations
• Protecting the rights, property, and safety of Vertex Games, our users, and others

We will not use personal information for purposes that are materially incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.

5. LEGAL BASES FOR PROCESSING

Where applicable privacy laws require a legal basis for processing personal information, we may process information based on one or more of the following:

• Your consent
• Performance of a contract or provision of requested services
• Our legitimate interests
• Compliance with legal obligations
• Protection of users, our services, or other persons
• Other lawful bases permitted by applicable law

The applicable legal basis may depend on the type of information and the specific purpose for which it is processed.

6. HOW WE SHARE INFORMATION

We may share information with third parties when reasonably necessary to provide, maintain, secure, or improve our services.

These third parties may include:

• Service providers
• Hosting and infrastructure providers
• Authentication providers
• Online service providers
• Multiplayer and networking service providers
• Analytics providers, where used
• Crash-reporting providers, where used
• Platform providers
• Payment providers, where applicable
• Security and fraud-prevention providers
• Professional advisers
• Government authorities or law enforcement where legally required

We do not sell personal information to third parties.

We may also disclose information when reasonably necessary to:

• Comply with applicable law
• Respond to lawful requests
• Protect our rights or property
• Investigate fraud or abuse
• Protect the safety of users or others
• Enforce our agreements and policies
• Prevent or address security or technical issues

7. THIRD-PARTY SERVICES

Our games and website may contain or use third-party services.

These services may include, depending on the particular product:

• Epic Online Services
• Game distribution platforms
• App stores
• Hosting providers
• Analytics services
• Crash reporting services
• Authentication providers
• Payment providers
• Social or communication services

Third-party services operate according to their own privacy policies and terms.

Vertex Games does not control the privacy practices of third-party providers.

You should review the applicable privacy policies of third-party services before using their features.

8. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies or similar technologies where necessary to operate the website or provide specific functionality.

Cookies may be used for purposes such as:

• Essential website functionality
• Remembering preferences
• Security
• Understanding website usage
• Analytics, where implemented

The specific cookies used by our website may change as the website develops.

If we introduce non-essential analytics, advertising, or other tracking technologies, we may update this Privacy Policy and our Cookie Policy accordingly.

For more information, please see our Cookie Policy.

9. DATA RETENTION

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

The retention period may depend on:

• The type of information
• The purpose for which it was collected
• Whether the information is required to provide a service
• Legal or regulatory requirements
• Security and fraud-prevention requirements
• The resolution of disputes or enforcement of agreements

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

10. DATA SECURITY

We take reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission, storage, or processing can be guaranteed to be completely secure.

Therefore, while we work to protect information, we cannot guarantee absolute security.

11. CHILDREN'S PRIVACY

Our services are not intended to knowingly collect personal information from children in violation of applicable law.

We take children's privacy seriously and seek to comply with applicable laws concerning children and minors.

If you are a parent or legal guardian and believe that a child has provided personal information to Vertex Games in a manner that violates applicable law, please contact us at:

vertexgames.dev@gmail.com

If we become aware that we have collected personal information from a child where collection was not permitted, we will take reasonable steps to address the situation as required by applicable law.

12. YOUR PRIVACY RIGHTS

Depending on where you live and which privacy laws apply to you, you may have certain rights regarding your personal information.

These rights may include:

• The right to request access to personal information
• The right to request correction of inaccurate information
• The right to request deletion of personal information
• The right to request restriction of processing
• The right to object to certain processing
• The right to withdraw consent where processing is based on consent
• The right to receive certain information in a portable format
• The right to make a complaint to a relevant privacy or data-protection authority

These rights may be subject to legal limitations and exceptions.

To exercise an applicable privacy right, contact us using the information provided in the "Contact Us" section.

We may need to verify your identity or request additional information before completing certain requests.

13. DATA DELETION REQUESTS

You may contact us to request deletion of personal information that Vertex Games holds about you, subject to applicable law and legitimate reasons for retaining certain information.

To request deletion, contact:

vertexgames.dev@gmail.com

Please include enough information for us to understand and process your request.

We may need to verify your identity before processing a deletion request.

Some information may need to be retained where required by law, necessary to establish or defend legal claims, required for security or fraud prevention, or otherwise permitted by applicable law.

14. INTERNATIONAL DATA TRANSFERS

Depending on the services and third-party providers we use, your information may be processed or stored in countries other than the country where you live.

Where applicable law requires safeguards for international transfers of personal information, we will seek to use appropriate safeguards as required by law.

Third-party service providers may have their own international data-transfer practices and policies.

15. THIRD-PARTY LINKS

Our website, games, or communications may contain links to third-party websites, platforms, applications, or services.

Examples may include:

• Game stores
• Social media platforms
• Video platforms
• Support services
• Third-party websites

These third-party services are not controlled by Vertex Games.

We are not responsible for the privacy practices, security, content, or policies of third-party services.

We recommend reviewing the privacy policy of any third-party service you choose to use.

16. ACCOUNT AND ONLINE SERVICES

Some Vertex Games games may provide account-based or online features.

Depending on the game, these features may involve:

• Player identification
• Authentication
• Multiplayer sessions
• Matchmaking
• Player statistics
• Achievements
• Friends or social functionality
• Online gameplay information
• Security and anti-cheat functionality

The specific information processed depends on the game and the services enabled for that game.

17. GAMEPLAY AND TECHNICAL INFORMATION

Where applicable, we may process technical or gameplay-related information to operate, maintain, secure, and improve our games.

This may include information such as:

• Game version
• Device information
• Operating system
• Performance information
• Crash information
• Error information
• Network information
• Match or session information
• Gameplay statistics
• General usage information

We will only collect or process information that is actually enabled by the relevant game and its services.

18. PAYMENTS AND PURCHASES

If our games or services offer purchases, payments may be processed by third-party platform providers or payment processors.

Vertex Games may not directly receive or store complete payment-card information when purchases are processed by such providers.

The applicable platform or payment provider may process payment information according to its own privacy policy and terms.

Where applicable, additional purchase-related information may be processed to provide purchased content, prevent fraud, maintain transaction records, and comply with legal obligations.

19. ADVERTISING AND ANALYTICS

Vertex Games may use analytics or advertising services in certain games or websites.

If such services are implemented, they may collect information according to their respective technologies and privacy policies.

We will update this Privacy Policy when necessary to describe material changes to analytics or advertising practices.

If a particular Vertex Games product does not use advertising or analytics, those technologies will not be used merely because they are described in this general policy.

20. DO NOT TRACK

Some web browsers provide a "Do Not Track" signal or similar browser settings.

Because there is currently no universally accepted standard for responding to all such signals, our website may not respond to every browser-based Do Not Track signal.

Where required by applicable law, we will comply with applicable requirements concerning privacy preference signals.

21. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

Changes may be made because of:

• Changes to our games or services
• Changes to our data practices
• New technologies
• New third-party services
• Changes in applicable law
• Security or operational requirements

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

We encourage you to review this page periodically.

22. CONTACT US

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or our privacy practices, please contact us.

Vertex Games

Email: vertexgames.dev@gmail.com

Website: [WEBSITE URL]

23. IMPORTANT INFORMATION ABOUT THIS POLICY

This Privacy Policy is intended to describe the general privacy practices of Vertex Games.

The exact information collected and processed may vary between individual games, platforms, websites, and services.

Before launching a game or service, Vertex Games will update this Privacy Policy and any applicable product-specific privacy notices as necessary to accurately describe the actual data practices, third-party services, and legal requirements applicable to that product.